Is registration really free?
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Yes, completely free. There are no sign-up fees, no monthly costs for babysitters, and no commission taken from your earnings. You keep 100% of what you charge.
What documents do I need?
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You need a valid Mauritian National ID (NID) and a Certificate of Morality (Certificat de Moralité). Both are uploaded during registration and reviewed by our admin team within 24 hours.
How do I get paid?
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Payment is made directly by the family — via cash or MCB Juice — at the end of each session. The platform calculates the total automatically based on your check-in and check-out times and generates a payslip instantly.
Can I work for multiple families at the same time?
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Yes. You can accept bookings from as many families as your schedule allows. Each family has a separate booking record and payslip history in your dashboard.
What if I need to decline a request?
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You can accept or decline any booking request freely. There is no penalty for declining — your availability and preferences are always respected.
Is my personal information visible to parents?
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Only parents with an active subscription can see your phone number. Your National ID and morality certificate are never shown to parents — they are for admin verification only. Your profile shows only your name, location, availability, and rate.
How long does verification take?
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Our admin team reviews all documents within 24 hours on business days. Once verified, your profile goes live and becomes visible to parents searching in your area.
Can I update my availability or rate at any time?
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Yes. You can edit your full profile — including availability schedule, hourly rate, skills, and languages — at any time from your account dashboard.